We offer a "1 year limited warranty" on all our products.

Additionally for our Paper Lanterns we offer a limited lifetime manufacturer warranty on all electronic parts as long as the paper lantern is still intact, normal wear and tear is not included.  Shipping for replacement is free within 2 years of purchase, after that shipping cost will apply.

Happiness of our Customer is important to us, so please just reach out to us with any questions requests about our products.

Out of Warranty
For all Paper Star Lanterns we offer lifetime support and replacement parts (at nominal cost),
to make sure that you get the right parts you will need to contact us, we are happy to help!

Contact us
Should something not work as expected contact us and we will try our best to work it out with you.