Return / Refund Policy
Our full return and refund policy lives here: Refund & Return Policy.
The short version:
- Returns accepted within 30 days of receiving your order. Just email return@artschatz.com before sending anything back.
- For unwanted items, we send you a prepaid return label. You get the item price refunded (minus the label cost) plus Shopify Store Credit for your shipping costs in both directions, label included.
- For damaged or defective items, we cover all shipping and will reship or refund, whichever you prefer.
- No restocking fee.
Questions? Email return@artschatz.com or call (518) 261-2461.