Return / Refund Policy

If you are unsatisfied with your purchase, please write to us at before returning items!

In this manner we can ensure your satisfaction. 

In case of defects or damaged items, contact us before returning, in some cases we will resend a replacement or refund without the need of returning the item.

Your satisfaction is most important and we will try our best to ensure it. 

Return Policy: 

Returns are accepted until 30 days after receipt of item.

Return Address (unless otherwise instructed):

222 Percy Hill Road
Old Chatham, NY 12136

Buyer pays return shipping for unwanted items, which do not have any defects.
We can provide you with a return label if needed and will deduct the costs from the refund amount.

There is no restocking fee.

Damaged Items : 

Unfortunately, items sometimes get damaged in transit so we must be notified of any damage within 5 business days of receiving your order. We will be unable to accept returns for any damaged items if we are not notified within this 5 business day period. 

If your package is lost, stolen or received damaged through shipping we will file a claim with our carrier and work with you to replace the package or damaged item(s).

Questions, concerns or need clarification?

contact us at: or (518) 261-2461